Recently, a scam group has emerged in Australia using Facebook to create fake advertisements to lure customers into buying their low-priced, undelivered products.

If there are no tracking updates for more than two days, it's a scam. Australian logistics are now very transparent; for local shipments, tracking information and numbers are available within two days. If they delay or deceive customers with various excuses, it's a scam group.

This includes using low prices to lure customers in but never actually shipping the goods.

Many customers have been deceived by merchants who fail to ship their products. Please do not easily trust low-priced products; please distinguish between genuine and counterfeit products to avoid being scammed.

Dear VAPEHIR-AUS Customers:

Thank you for your continued support and trust.

1️⃣ At VAPEHIR-AUS, customer satisfaction is always our top priority. If you have any questions or encounter any problems with your order, delivery, or after-sales service, please contact our professional customer service team. Our customer service team is ready to assist you and will do its best to provide you with fast and efficient solutions. Our store is a newly established official partner store, and we hope our fans will continue to support us.

2️⃣ To ensure your issues are resolved as quickly as possible, we kindly request that you contact our customer service team before initiating a dispute. In most cases, our team can directly review the situation and efficiently help you resolve the issue (except on weekends).

3️⃣ Please note that initiating a dispute may affect your eligibility to enjoy VAPEHIR-AUS customer benefits in the future, including exclusive discounts, special offers, and member prices.

4️⃣ We are both sellers and suppliers, with real-time shipping points in five major Australian cities (Sydney, Melbourne, Perth, Brisbane, and the Gold Coast). We continuously supply stock from hundreds of warehouses, and all products are official authentic items. If any customer discovers a counterfeit product, we will provide double compensation!

⚠️Note: Furthermore, we are an official partner of many well-known brands. Recently, a large number of counterfeit products have appeared on the market, and many customers have been deceived by merchants who fail to deliver their orders. Please do not easily trust low-priced products; please distinguish between genuine and counterfeit products to avoid being scammed.

📱💬WhatsApp: +1 (213) 849-8812

Customer Service Email: support@vapeicr.com

Thank you again for your patience, understanding, and continued support. We value every customer and are committed to providing better products, more competitive prices, and more reliable service.

We look forward to serving you again.

Sincerely, VAPEHIR-AUS Team